Smokey Summit Outdoors

Smokey Summit Outdoors
Privacy Policy

Privacy Policy

Last Updated: March 16, 2026


1. Introduction

Smokey Summit Outdoors ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

2. Information We Collect

We may collect the following types of information:
  • Personal Information: Name, email address, phone number, mailing address, and other information you voluntarily provide when filling out forms on our website or contacting us.
  • Communication Data: Records of correspondence, including emails, text messages (SMS/MMS), and phone calls.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our website.

3. How We Use Your Information

We use the information we collect to:
  • Respond to your inquiries and provide customer support
  • Process and fulfill service requests and estimates
  • Send you marketing communications, promotions, and updates (with your consent)
  • Send SMS/text messages related to your inquiry or service (with your explicit consent)
  • Improve our website and services
  • Comply with legal obligations

4. SMS/Text Messaging Policy

By providing your phone number and opting in to receive text messages from Smokey Summit Outdoors, you consent to receive recurring automated marketing and informational text messages (e.g., appointment reminders, promotions, service updates) at the phone number provided.
  • Consent: Consent is not a condition of purchase. You may opt in or opt out at any time.
  • Frequency: Message frequency varies.
  • Opt-Out: Reply STOP to any message to opt out of future text messages. You will receive a confirmation message upon opting out.
  • Help: Reply HELP for assistance or contact us at (865) 204-4316.
  • Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
  • Carriers: Carriers are not liable for delayed or undelivered messages.
  • No Sharing: We do not sell, rent, or share your phone number or opt-in information with third parties for their marketing purposes.

5. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:
  • Service Providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., CRM platforms, SMS providers).
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Opt out of text messages by replying STOP

8. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Smokey Summit Outdoors
3522 Black Sulfur Way
Maryville, TN 37803
Phone: (865) 204-4316
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